Blog

Troubleshooting home internet or network issues

While more people are working from home, often the IT support contract for their employer does not extend to troubleshooting the internet connection at employees’ homes. This exclusion makes sense when you think of the variety of different internet connections…

A visual guide to identifying monitor ports and cables

By Andrew Carmock, Senior Support Technician at Envisage Technology Today’s computer monitors come with a variety of port options, all of which have different functions. To make sense of all things port and cable-related, we have put together a visual guide to…

Why computer naming conventions are important

By Aaron Van Moorsel, Envisage Technology When you buy a new PC for your home, it probably arrives with a device name in the background like: L178HY6783. You will probably never need this device name, and therefore it has little…

Understanding the vital role of level 1 support desk technicians

There are a lot of common complaints about calling up an IT support desk and having to talk to the level 1 support technician – they don’t know how to fix the issue, they ask too many questions, they are…

How to avoid the latest Windows 10 Update causing Blue Screen issues

The latest Windows 10 update has created an issue where users are seeing the Windows Blue Screen when trying to print. The issue appears to occur with a variety of applications and a variety of printers. There is currently no…

Envisage Technology Marks 21 Years in Business

Published by Ben Steel We don’t usually write personal pieces on our website, but on this occasion, I think we can make an exception as we celebrate an incredible milestone as a business. This month marks 21 proud years for…

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