Case Studies

Vaxa Group

Our Client

Vaxa Group is a strategic, integrated professional services firm working with companies, governments and NGOs to identify, communicate and grow business and operational needs.

The opportunity

While moving office and during an intensive growth period, Vaxa Group needed continuity of access to their data and systems, while they also onboarded new team members and clients.

The solution

Envisage provided timely and efficient IT services, through a combination of remote and in-person technical assistance. Early in Vaxa Group’s new tenancy, Envisage also managed a significant broadband upgrade which was delivered with ongoing connectivity.

“With Envisage , we have peace of mind that our systems and data are in the best hands

We don’t need an in-house tech expert because the Envisage team are just a call or email away. As we have a monthly retainer for ongoing services and support, we have the guarantee of priority assistance whenever we need.”

Todd Crowley - Managing Director

Prescribe Practice Management

Our Client

Prescribe Practice Management is a medical practice management company providing virtual support to specialists in private practice Australia wide.

The opportunity

Prescribe Practice Management provides medical specialists with billing and debtor management, medical practice set-up support, including IT infrastructure, and ongoing practice management, all of which requires the reliable support of an IT company.

The solution

Envisage consistently provides a service that scales to Prescribe’s requirements as they take on new clients and offer expanded opportunities to existing clients. Prescribe’s clients are time-poor medical specialists and our knowledgeable team regularly provides them with a fast on-boarding service and a highly mobile solution to their needs.

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I feel confident in recommending them

Envisage always provides a level of service to our clients that aligns with our own values and expectations and I feel confident in recommending them.

Zipporah French - Director

Our Client

Hillhouse Legal Partners is a mid-sized law firm based in Brisbane providing legal services to individuals and corporations across a broad range of sectors.

The opportunity

As part of a reconfiguration of the firm’s branding and processes, Hillhouse Legal Partners required an IT company who could assist with four major projects including:

  • a complete rebrand including email signatures and domain name migration;
  • a move from an on-site exchange server to Office 365 (Legacy – Exchange 2003);
  • a change to a new SQL-based practice management solution including a complex migration;
  • integration of a variety of automation tools for voice and time billing

The solution

The nature of Hillhouse’s business means that any digital downtime would come at high expense and be detrimental to the team. To ensure minimal downtime Hillhouse worked with Envisage through three months of planning and consultations with the end goal achieved of all projects running concurrently on a tight go-live schedule over one weekend.

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Effective responsive & knowledgeable

Envisage was also able to communicate clearly with our team regarding the benefits of the new technology and provide training which supported team members in adopting and utilising the new platforms with confidence.

We have found the team at Envisage to be effective, responsive and knowledgeable and, since the roll out of the initial projects, have continued to use them as our ongoing IT support. I have no hesitation in recommending Envisage to other organisations.

Zac Herps - Managing Director

Walshs

Our Client

Walshs is a fully integrated financial management firm providing accounting, taxation and financial planning advice to our clients.

The opportunity

Walshs was established in 1991 and, for many years, has partnered with Envisage for their IT needs. Envisage has supported them through several growth phases and has provided advice and support as technology has evolved in their sector.

The solution

Over many years and through many stages of business growth, Envisage has been highly adaptable to the needs of the business and has provided expert advice on the technology needed in order to ensure the company’s growing team and client needs were supported.

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Comprehensive & proactive IT support

We highly recommend Envisage for the comprehensive and proactive IT support they provide alongside their ability to tailor their advice to each businesses’ needs and stage of growth.

Hugh Walsh - Partner

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