Aged Care IT Support
Technology that enables quality care
Technology needs to be human and to work for humans – that’s what we believe at Envisage IT. Our IT support for aged care services is built around the needs of your residents and their families, as well as the unique needs of your staff and organisation. We simplify your technology needs so you can offer the best possible care, spending less time troubleshooting and more time doing what you do best.
Download our capability statement
How we can help
Our team look after your IT services so you can focus on quality care
We specialise in helping professional service providers do their best work, with IT systems solutions that enable your workers to provide the essential care that they are trained to give. In short, here’s how we support you to support your clients.
Digital Transformation
From cloud solutions to cyber security strategies, we'll help you solve problems digitally. Whether it's helping to automate admin, or finding a piece of software that improves safety or care continuity for your workers. If there's a piece of technology that can help achieve more consistent, better care outcomes in your aged care services, we're here to help find and implement it.
Infrastructure Design
We help plan for, install, and maintain the essential technology that drives your aged care services. We'll help you optimise your investment in information technology and stay up to date with the pace of its evolution without breaking the bank. We're always focused on what's next, so your care providers can focus on the now.
Project and Change Management
Changing existing systems can be a challenge for you and your staff – we commit to taking away these barriers and ensuring your technology can change with the times. This way, you can continue to improve efficiency in your operations and never have technology holding you back from your service standards.
Virtual CIO
Without the cost of a full-time CIO (Chief Information Officer), we provide the input your leadership team needs to ensure that their strategy is aligned with evolving technology. We'll help you stay ahead of what technologies are emerging, how they're disrupting the landscape, and help you plan the right moves at the right time.
Cyber Security
In aged care IT services, your staff and systems are handling sensitive data all day long. We understand the nuances of your highly regulated data industry: from data security through to care protocols. Protect your clients and their families to maintain that privacy: we're committed to providing safe, secure, and easy-to-use systems that help you treat your patients and their medical information with the utmost respect. We stay on top of the latest security threats, helping protect you and your community against them.
Data Analytics
Your data will be both safe and helpful with our data analytics services. We support our clients to manage their aged care facilities in a way that understands the value of the data they have within their organisation. We not only provide critical security protections for this data, but we also show you how to use it to improve care outcomes and create efficiencies. We then ensure that you can implement the right strategies and tools to make data-driven decisions that benefit your patients, your staff, and your business.
Managed Services
We'll keep your technology healthy, so you can focus on the health of your residents. Leaving everything IT – from network management to data security – to the experts means your staff are freed up to focus on providing the best standard of care possible. We look for prevention above all, because we understand how damaging downtime can be when you're providing critical services like aged care. It's our role to proactively seek out solutions so that we spend less time responding and more time making progress.
Why should Aged Care Service Providers Choose Envisage?
Understanding the aged care system
When it comes to IT support for aged care industry leaders, we bring a wealth of experience and expertise. Aged care providers have specific needs and unique challenges, which means they need tailored IT solutions – not off-the-shelf offerings. We've got extensive experience working with medical facilities: big and small, single-site and multi-site. Medical systems hold very personal information about individuals that is valuable to cyber criminals, and the loss of access to the information can impact the quality of care an individual receives when experiencing a medical need. We understand the nuances and sensitivities that come with the aged care journey, and tackle technological problems with a human touch.
People come first
At Envisage IT, support for aged care providers .....we truly believe that technology is a tool: it needs a person to direct it, to interpret it, and to implement its outputs. We put that person first, whether it's a staff member or a patient, ensuring technology is helping them to perform better in their role or receive a higher standard of care. Our solutions are all around empowering people to do that compassionate, human part better, by giving them the time and space to build relationships.
Community is everything
We are privileged to be working in an industry that provides opportunity and growth for our organisation and our people. We provide IT support for aged care providers so that they can provide the crucial services they offer to their communities. We love to share our knowledge and take an active role in industry groups that align with our values.
Hassle-free transitions
Change can be hard, but it doesn't have to be. Moving to Envisage IT as your new technology provider can be seamless, thanks to our defined handover procedures. We're experienced in liaising with your existing partners and ensuring your systems are up and running with minimal downtime.
Frequently Asked Questions
For our clients in the health and aged care sector, we work to provide a resolution within four business hours. You’ll have one single point of contact when you partner with Envisage IT. It’s how we offer you quick, efficient responses to your IT requirements and issues.
We understand that aged care workers have a lot of competing priorities – that’s why we provide comprehensive training resources and efficient training sessions to them as part of our service.
We certainly can – we are experienced in working with multiple premises and working with contractors across in-home care packages and those working in residential care. For aged care providers with multiple premises, we can help to create a custom solution that ensures all involved can access the information they need in the moment that they need it.
Couldn’t find the answer you were looking for? You can always get in touch with our friendly team.
We will call you back within 4 business hours.
We make switching Easy!
Changing IT companies or systems can be a hassle. We’ll support you through the process, liaising with your existing IT partner and helping you source everything we need to hit the ground running.
