Aged Care IT Support
Technology that enables quality care
Technology needs to be human and to work for humans – that’s what we believe at Envisage IT. Our aged care services are built around the needs of your residents and their families, as well as the unique needs of your staff and organisation. We simplify your technology needs so you can offer the best possible care, spending less time troubleshooting and more time doing what you do best.
Download our capability statement
How we can help
Our team look after your IT so you can focus on quality care
We specialise in helping professional service providers do their best work, with IT systems and solutions that enable your workers to provide the essential care that they are trained to give. In short, here’s how we support you to support your clients.
Digital Transformation
We'll help you solve problems digitally – whether it's helping to automate admin, or finding a piece of software that improves safety or care continuity for your workers. If there's a piece of technology that can help achieve better care outcomes in your aged care services, we're here to help find and implement it.
Infrastructure Design
We help plan for, install, and maintain the essential technology that drives your aged care services. We'll help you optimise your investment in information technology and stay up to date with the pace of its evolution without breaking the bank. We're always focused on what's next, so your care providers can focus on the now.
Project and Change Management
Changing existing systems can be a challenge for you and your staff – we commit to taking away these barriers and ensuring your technology can change with the times. This way, you can continue to improve efficiency in your operation, and never have technology holding you back from your service standards.
Virtual CIO
Without the cost of a full-time CIO (Chief Information Officer), we provide the input your leadership team needs to ensure that their strategy is aligned with technology. We'll help you stay ahead of what technologies are emerging, how they're disrupting the landscape, and help you plan the right moves at the right time.
Cyber Security
In aged care services, your staff and systems are handling sensitive data all day long. Protect your clients and their families to maintain that privacy: we're committed to providing safe, secure, and easy-to-use systems that help you treat your patients and their medical information with the utmost respect. We stay on top of the latest security threats, helping protect you and your community against them.
Data Analytics
Your data will be both safe and helpful with our data analytics services. We support our clients to understand the value of the data they have within their organisation, and to use it to improve care outcomes and create efficiencies. We then ensure that you can implement the right strategies and tools to make data-driven decisions that benefit your patients, your staff, and your business.
Managed Services
We'll keep your technology healthy, so you can focus on the health of your residents. We look for prevention above all – we want to proactively seek out solutions so that we spend less time responding, and more time making progress.
Why should Aged Care Service Providers Choose Envisage?
Understanding aged care services
We've got extensive experience working with medical facilities: big and small, single-site and multi-site. Medical systems hold very personal information about individuals that is valuable to cyber criminals, and the loss of access to the information can impact the quality of care an individual receives when experiencing a medical need. We understand the nuances and sensitivities that come with the aged care journey, and tackle technological problems with a human touch.
People come first
At Envisage IT, we truly believe that technology is a tool: it needs a person to direct it, to interpret it, and to implement its outputs. We put that person first, whether it's a staff member or a patient, ensuring technology is helping them to perform better in their role or receive a higher standard of care. Our solutions are all around empowering people to do that compassionate, human part better, by giving them the time and space to build relationships.
Community is everything
We are privileged to be working in an industry that provides opportunity and growth for our organisation and our people. Therefore, we give back to our community – and take an active role in industry groups that align with our values.
Hassle-free transitions
Change can be hard, but it doesn't have to be. Moving to Envisage IT as your new technology provider can be seamless, thanks to our defined handover procedures. We're experienced in liaising with your existing partners and ensuring you’re up and running with minimal downtime.
Frequently Asked Questions
For our clients in the health and aged care sector, we work to provide a resolution within four business hours. You’ll have one single point of contact when you partner with Envisage IT. It’s how we offer you quick, efficient responses to your IT requirements and issues.
We understand that aged care workers have a lot of competing priorities – that’s why we provide comprehensive training resources and efficient training sessions to them as part of our service.
We certainly can – we are experienced in working with multiple premises and working with contractors across in-home care packages and those working in residential care. For aged care providers with multiple premises, we can help to create a custom solution that ensures all involved can access the information they need in the moment that they need it.
Couldn’t find the answer you were looking for? You can always get in touch with our friendly team.
We make switching Easy!
Changing IT companies or systems can be a hassle. We’ll support you through the process, liaising with your existing IT partner and helping you source everything we need to hit the ground running.
