Managed IT Services
Managed Services
At Envisage IT, our managed services are the blend of proactive monitoring and maintenance alongside readily available and reactive support for your technology environment. Simply put, it’s having ongoing support from a team that truly knows your business, its users, and how to solve your problems should they arise.
By taking ownership of all the different elements of your environment, our team becomes the single point of call for ensuring the technology is working effectively.
Why do you need managed IT services?
Your business deserves technology that works: technology that doesn’t cause delays or service interruptions and that builds efficiencies instead of roadblocks.
Properly managed IT services can bring you:
- Increased productivity
- Peace of mind in the face of security threats
- Faster and cost-effective resolutions
- Reduced time spent on maintenance
- Predictable and lower costs
Our approach
Our approach to Managed IT Services combines:
- Extensive monitoring and monthly reporting so you can track our progress (and yours)
- Regular engagement and meetings so you know exactly what we’re doing and when
- vCIO Services to help you make the right choice when choosing a new technology solution
What we deliver
As your service providers and partners, we take the time to understand each user. We look at their profile, the role they are carrying out, their goals, their pain point, and the applications they use every day. Based on this understanding, we design a smooth and stress-free IT support solution that is built around your needs.
Our Managed IT Services
We provide IT support you’ll actually want to use! We offer high-quality ongoing support from a highly trained, highly experienced team, ready to deploy when you need them.
From choosing the right devices to pairing them with efficiency-boosting accessories, we’ll get you what your business needs to thrive now and into the future. Plus, we’ll provide a support service to ensure you get the most out of your tech once it’s in place.
From backups to service blackouts, we’re your trusted service providers through the worst of it all. We’ll help you balance your risks with your level of coverage so you know you’re getting the most out of your investment.
Ensure you have the right connection for your business and the right contingency if it does go down. With the rise of cloud services and cloud solutions, with their increasing importance to many businesses’ everyday operations, effective connectivity is now an essential that no business can afford to neglect.
Don’t let network design become an afterthought when it comes to setting up or scaling your business. We’ll help you find harmony in your network so you can outgrow your competitors, as well as providing network security you can rely on.
Whilst communication has evolved at lightning speed, there’s still a lot to be said for picking up the phone in business! We implement VOIP systems for businesses of all sizes.
We’ll help you get the most out of your practice management software so you can deliver better clinical outcomes for your patients.
Who we Work with
Why Choose us as your managed service providers?
If you’re looking for managed IT services in Brisbane, here’s how we’ll get your tech on the right track.
Superior from the start
The quality of support you receive is directly related to the amount of work we put in when we start.
Envisage has worked hard to improve our onboarding process to fully detail the items we need to understand, how we need to get the information from clients, and how we ensure your team can access it when they need it. This work ensures that any member of our team can provide support immediately, and you will not be tied to a single expert on your environment.
Open and adaptable
We understand implicitly that technology is defined by change and transformation. We deliver a service that echoes this and have processes in place to help us understand when it's time for you to upgrade or find a more efficient system. We don't like to see things being done the hard way when an easier way will suffice!
Tailored to perfection
Your business and your users – they are truly unique. We put in the work to understand both your core business and what your people need to do their jobs at their best – and we deliver systems that foster that. We offer all levels of customisation because our clients deserve it!
Command over complexity
Our experience across all aspects of managed IT services and the fact that we've been working in this industry since the 90s mean that your job won't be the most complicated one we've ever seen. We love bringing simplicity to managed IT services, but we know what to do when it's far from easy!
We make switching Easy!
Do you have an existing managed IT services provider? Changing IT companies or systems can be a hassle. We’ll support you through the process, liaising with your existing IT partner and helping you source everything we need to hit the ground running.
I feel confident in recommending them
Envisage always provides a level of service to our clients that aligns with our own values and expectations and I feel confident in recommending them.
Frequently Asked Questions
We take the time to understand your business and what IT services you need or don’t need! We’ll look into your core business and what can make the biggest difference – we don’t charge for unnecessary services and value transparency so you’ll know you’re getting the right deal. We focus on
Breakups can be awkward, but we’re here to help! We make switching simple and do the awkward conversations for you when we can! We’ll liaise with your existing partner or partners to ensure a smooth and successful transition.
Almost every business relies on a network of technology to succeed. They rely on cloud solutions, complex computer systems, and robust security measures to future-proof their business and to stay safe and profitable. Small to medium-sized businesses often neglect their IT needs and assume they don’t need a managed IT service provider when they do! Especially if you don’t have an internal IT team, it can be highly cost-effective to use external service providers like Envisage!
We’re the managed IT services north Brisbane relies on, and we’re Brisbane locals! While we’re here for folks around the whole of Brisbane, you’ll find us at 209 Sandgate Road in Albion.
Didn’t find the answer you were looking for? Get in touch with our friendly team.